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[FINISHED] [Issues] Emergency Rosponse and Partial Service Outage due to Keio University Infrastructure System Failure

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Due to a problem with the Keio University Infrastructure System, the following emergency measures will be taken.

Date and Time: July 1, 2023 (Saturday) from 6:30 a.m. to 8:00 a.m.
Details: Stopping and restarting some servers on the Keio infrastructure system
Impact: The following services will be affected,
  • Password changes and various modifications on keio.jp
  • keio.jp activation
  • Delivery delays in some keio.ac.jp email services (during this period, sending and receiving will be unavailable)
  • ITC website
  • eduroam authentication (if already connected, it may still be available)
  • Course support system
  • K-LMS (Canvas) timetable
  • Personnel procedures system
  • Student health insurance application system
  • Kyoseikan access management system
  • K-RIS system
  • Yag@mix2
  • OB/OG visitation system
  • Emblem application (VI)
  • mi-mail system
  • The service downtime may vary slightly depending on the progress of the work.
  • There may be other services not listed here that could be affected.
  • If these measures are not implemented, there is a risk of a complete shutdown of the keio.jp system. Therefore, we cannot accommodate any date and time changes.

We apologize for the inconvenience and kindly ask for your understanding.

For inquiries regarding this matter, please contact help@keio.jp.

Last-Modified: July 1, 2023

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