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Help Desk

ITC system, research and education use network, etc.

  • Receptions
    • Received at Shinanomachi ITC, North Annex 1F
      (According to circumstances, received on the first floor of the Kitasato Memorial Medical Library building)
      (Reception hours: weekdays 9:00 to 16:30, Help desk reception hours: weekdays 9:00 to 16:30)
    • Kitasato Memorial Medical Library Building 1F, next to Shinanomachi Media Center counter (only help desk)
      (Help desk reception time: weekdays 16:30 to 20:00 and Saturday: 9:15 to 16:30)
      ※Reception hours on weekdays and Saturdays are based on the hours the Shinanomachi Media Center is open.
      ※Closed on Sundays, national holidays, and other holidays.
      ※May change according to circumstances
    • Extension No : 62657
    • Outside telephone number :

  • Reception (service) contents
    • Inquiries about use of PCs installed by the ITC
    • Inquiries about use of research and education use network
      Inquiries about the hospital information system cannot be accepted.
  • Others
    • It may be impossible to provide immediate help according to the state of work.
      In emergencies such as cases where too many requests for help have been made or there is trouble with the system, we may be unable to offer you service.
    • You can submit general questions by e-mail.
      The following is the address.

      (Please understand that answers are made during the above reception times.)

ADST help desk (only on Shinanomachi campus)

  • Reception method
    • Extension No: 64861
  • Reception hours
    • Weekdays: 9:00 to 17:00
    ※Closed on Sundays, national holidays, and other holidays.
    ※May change according to circumstances.

Last-Modified: January 8, 2021

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